Civic IQ Open Intelligence Framework

Turn shared intelligence
into measurable change.

Open Intelligence is Civic IQ’s collaborative framework for understanding challenges, aligning people and roles, experimenting through design sprints, and turning what is learned into useful tools, action, and measurable change.

Find Your Lane and Find Your Domain are the orientation tools that establish where the work begins.

The framework

A repeatable process for collective learning and action

Open Intelligence brings lived experience, community knowledge, organizational capacity, and accessible technology into a shared process of orientation, experimentation, creation, measurement, and continuous learning.

  1. 01

    Orient

    Understand your position, role, issue, community, and partners.

  2. 02

    Explore

    Practice, play, and reflect to understand possibilities and constraints.

  3. 03

    Build

    Use design sprints to create tangible, testable artifacts.

  4. 04

    Measure

    Determine whether the work contributed to meaningful change.

  5. 05

    Share

    Make the learning, tools, and methods available for others to adapt.

  6. 06

    Repeat

    Bring what was learned into the next cycle.

Shared learning returns to orientation and begins the next cycle.

01 — Orient

Locate yourself within the work

Before creating a solution, participants examine two connected questions: How are we positioned to contribute, and where can that contribution be most useful?

Orientation tool

Find Your Lane

How are you equipped and positioned to contribute?

Lenses
Values, lived experience, expertise, culture, institutional position, and relationships.
SWOT
An honest assessment of the strengths, weaknesses, opportunities, and threats shaping your capacity to act.
Roles
The functions, responsibilities, and contributions you are best positioned to carry.

Perspective + capacity + role

Explore Find Your Lane

Orientation tool

Find Your Domain

Where does the work need to happen?

Domains
The broad field, such as education, housing, health, culture, workforce, technology, or civic engagement.
Impact areas
The population, place, system, institution, or condition the work aims to influence.
Issues
The specific challenge, opportunity, or question being addressed.
Partners
People and organizations holding relevant knowledge, authority, assets, lived experience, and implementation capacity.

Field + issue + community + partnership

Explore Find Your Domain

Lane–Domain alignment

What is ours to contribute, and where can it create value?

The starting point becomes clear when perspective, capacity, and role meet a real issue, community, and partner ecosystem.

02 — Explore & Build

Practice, play, and reflect

Alignment moves into an iterative process where participants apply what they know, experiment with what might be possible, and reflect on what they learn.

Design sprints

Turn questions and ideas into tangible experiments

Time-bound collaborative cycles give the work enough structure to move without controlling the learning.

01

Practice

Begin with what people already know, do, and have available.

  • Apply existing knowledge
  • Draw from lived and community expertise
  • Translate insight into action
02

Play

Create room to experiment without prematurely committing to a final solution.

  • Prototype and remix ideas
  • Test assumptions
  • Invite curiosity and imagination
03

Reflect

Examine what happened, what changed, and what should happen next.

  • Gather feedback
  • Document learning
  • Determine the next iteration

Practice → Play → Reflect → Repeat PPR — “Pepper”

Goals & objectives

A shared definition of what the sprint is intended to explore or accomplish.

Plan

Enough structure to coordinate action without limiting learning.

Timeline

A clear rhythm and endpoint for the sprint, with room to adapt.

03 — Measure & Share

Put learning into the world

The process produces something tangible, but the artifact is not the final outcome. The real question is whether it contributes to meaningful change—and what others can learn from it.

The output

Artifacts

The tangible tool, intervention, or structure created through the design sprint.

AI assistants · Workshops · Curricula · Program models · Assessments · Prototypes · Implementation plans

The outcome

Change

The intended difference created through the use of the artifact.

Individual · Organizational · Community · Institutional · Cultural · Policy · Systems

The evidence and learning

Measurement

Evidence shows whether the artifact contributed to the intended change and what participants should carry forward.

Outputs · Outcomes · Participation · Behavior · Capacity · Relationships · Community feedback · Equity indicators

Measurement and sharing feed the next cycle.

Results return to orientation and Practice, Play, and Reflect so the work can evolve rather than end.

The Open Intelligence principle

Knowledge, tools, and methods are built to be understood, adapted, and built upon by the communities that use them.

Civic IQ does not treat the intelligence generated through this process as a proprietary product. The framework is designed to strengthen local agency, shared learning, and the ability of people and organizations to continue the work within their own systems.

Where it can be used

One framework, many applications

01

Organizational Strategy

Clarify roles, capacity, priorities, and strategic direction.

02

Program Design

Move from community need to testable programs and interventions.

03

Funding Intelligence

Align organizational readiness, funding opportunities, and funder fit.

04

Community Collaboration

Establish shared roles, issues, partners, and decision-making structures.

05

AI and Civic Technology

Build tools communities can understand, control, and adapt.

06

Workshops and Facilitation

Guide groups from orientation through experimentation and measurable action.

Begin the next cycle

Start where you are.
Build what the work needs.

Use Civic IQ’s Open Intelligence tools to clarify your role, understand your domain, and move shared learning into action.